If you are searching for the best in high-end audio service and repair for your Primare and McIntosh equipment, you have found the right place. Audio Elite is the USA Factory Authorized Service Center for Primare and the best in the Northwest for McIntosh Factory Authorized Service.


Audio Elite provides the level of expert service and experience that ensures your Primare and McIntosh equipment stays in top quality condition. We take pride in providing personalized customer service. Your equipment will never be just a number to us. We don’t just “check it in and run it through.” We treat our customers and their equipment with the care and respect they deserve.


Audio Elite is the only Factory Authorized United States Service Center for Primare. Primare personally requested that Audio Elite’s owner, Randy Vikan, become the authorized Primare technician for the US. We are the only service center that MOFI Distribution, the Primare US distributor, recommends Primare owners contact for Primare service and repair. Randy’s years of hands on experience servicing Primare makes sending or bringing your Primare equipment to Audio Elite the number 1 choice for Primare owners.


Randy Vikan is the most experienced McIntosh technician in Washington State. Randy has a long personal history with McIntosh. His technical expertise with McIntosh equipment guarantees McIntosh owners the the best technical service available. Which is why Audio Elite is the Authorized Audio Service Center of choice for discerning McIntosh owners. Call McIntosh and speak with Sharon. She will assure you that Randy’s years of experience make him the technician of choice for McIntosh service and repair in the Northwest. You will also find us listed on the McIntosh’s Authorized Service Agencies page.


We hope you will take the time to read through our website and familiarize yourself with Audio Elite. We believe that after you get to know us, you will choose Audio Elite when you decide you need to have your McIntosh or Primare equipment serviced.We enjoy meeting and speaking with our customers. We want to take your phone calls and hear what you have to say about your equipment. So, call us today to schedule a personalized appointment to receive the best in high-end audio repair.