Owner and Head Technician

Hi, I am Randy Vikan, and I am the guy who will take care of your quality electronics. I have been doing this for a long time. Longer than I care to admit. I started my career in 1976 at a small audio electronics retail storefront in Tacoma, Washington called the Stereo Shoppe. In 1979, I was recruited by the Pacific Northwest's number one high-end audio dealer, Magnolia Hi-Fi, based in Seattle, Washington.

As the saying goes, the rest is history. I worked for Magnolia Hi-Fi for the next 30 years, ultimately leading the audio service group, until the Service Center was closed on February 2009.
At Magnolia Hi-Fi, I was the exclusive technician repairing…
  • McIntosh
  • Primare
  • …and many more
My years at Magnolia Hi-Fi allowed me to gain invaluable hands-on experience. As an authorized servicer, I was involved in tech training seminars for many brands and learned tips and tricks straight from the manufacturer's own technicians.

I've had electronic technical training and studied electrical engineering. My expertise in electronic circuitry allows me to troubleshoot and repair at the component level.

My technical articles and designs have been published in books, magazines, and Internet forums. I am a recognized technical authority on audio/visual equipment and circuitry. Read the full article A Look Inside McIntosh’s History here.

During my years at Magnolia Hi-Fi, I built relationships with quite a number of high-end customers. If you are one of those customers, I would love hearing from you. Email or call us and let us know if I can continue to offer you the sam excellent repair service for your equipment that you came to expect.